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重磅:上海建养老机构诚信档案 每年公布“黑名单”

2017-03-20 吴振东 新华社

记者日前从上海市民政局获悉,今年上海将建立养老机构诚信档案,完善养老机构服务质量监测标准和奖惩机制,设立黑名单制度,并向社会公布。

记者日前从上海市民政局获悉,今年上海将建立养老机构诚信档案,完善养老机构服务质量监测标准和奖惩机制,设立黑名单制度,并向社会公布。

权威部门数据显示,截至2016年底,上海共有702家养老机构,入住老人平均年龄为82.28岁,失能老人中度的占32%、重度的占39%。为提高养老机构服务质量,加强养老机构服务质量监管,上海将在全市实施“养老机构服务质量提升三年行动计划”(2017年-2019年),力争到2020年基本建立完善的养老机构行业信用体系,显着改善养老机构服务质量,提升群众满意度。




根据计划安排,今年上海将启动“养老机构服务质量年”活动,制订养老机构服务质量监测和综合评价指标并开展质量评估。同时,今年将建立养老机构诚信档案,统一纳入养老机构检查评估结果、行政处罚、扶持补贴、考核奖惩等信息。建立养老机构黑名单制度,对养老机构虐老欺老行为、重大安全责任事故、违法违规开展金融活动等行为依法严厉查处,录入诚信档案及黑名单范围,每年向社会公布1次,情节严重的依法予以取缔和退出,对涉嫌犯罪的移送司法部门处理。

此外,上海还将加强相关职能部门信息交换和共享,每年2次向社会公开各养老机构的行政许可、政府补贴、行业奖惩等信息;落实养老机构综合评估和报告制度,开展第三方评估并每年向社会公布1次。

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    2017-03-22 xxxx1054
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