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Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction: Applying an aspect extraction approach to online reviews

Shin, S; Nicolau, JL

Shin, S (通讯作者),Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, 17 Sci Museum Rd, Hong Kong, Peoples R China.

TOURISM MANAGEMENT, 2022; 91 ():

Abstract

This study analyzes the satisfiers and dissatisfiers of wineries to identify potential asymmetric relationships between winery attributes and visitor ......

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