Can customer perceived service quality fluctuations predict the performance of retail service supply chain?-MedSci.cn - 梅斯（MedSci）

Can customer perceived service quality fluctuations predict the performance of retail service supply chain?

Li, JF; Li, B; Tang, K; Sun, MX

Sun, MX (通讯作者)，Hunan Univ Technol & Business, Sch Management, Changsha, Peoples R China.

KYBERNETES, 2022; 51 (2): 602

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