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An optimized queue management system to improve patient flow in the absence of appointment system

Safdar, KA; Emrouznejad, A; Dey, PK

Dey, PK (corresponding author), Aston Business Sch, Birmingham, W Midlands, England.

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (7-8): 477

Abstract

Purpose The aim of this research study is to develop a queue assessment model to evaluate the inflow of walk-in outpatients in a busy public hospital ......

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