期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2022; 35 (1)
Purpose The purpose of this research is to examine the impact of perceived service quality (PSQ) on the behavioural intention (BI) of patients in Indi......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2022; 35 (1)
Purpose This case study aims to demonstrate the strengths of the Lean Six Sigma (LSS) methodology to improve the acute ischemic stroke (AIS) treatment......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2023; ()
PurposeThis study explores how Lean was deployed in several hospitals in the Apulia region in Italy over 3.5 years.Design/methodology/approachAn explo......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2023; ()
PurposeThe prime aim of this research is to examine the mediating effect of patient trust on the relationship between service quality and patient sati......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2021; 34 (2)
Purpose The purpose of this study is to capture the variety of issues that concern patients and to examine the extent to which personal characteristic......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2021; 34 (2)
Purpose The purpose is to assess the patient safety culture perceived by healthcare and administrative staff in a Brazilian hospital and examine wheth......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2021; 34 (2)
Purpose Small-bore drains (<= 16 Fr) are used in many centers to manage all pleural effusions. The goal of this study was to determine the proporti......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, ; ()
Purpose The quality of maternal healthcare training is the most optimal degree of health in the delivery of effective, efficient and quality healthcar......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2021; 34 (1)
Purpose Obstetric adverse outcomes (AOs) are an important topic and the use of composite measures may favor the understanding of their impact on patie......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (7-8)
Purpose The aim of this research study is to develop a queue assessment model to evaluate the inflow of walk-in outpatients in a busy public hospital ......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (2)
Purpose The purpose of this paper is to assess the association between shift schedule realignment and patient safety culture. Design/methodology/appro......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (2)
Purpose This article describes a framework for evaluating efficiency of OR procedures incorporating time measurement, personnel activity, and resource......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (2)
Purpose There is a growing interest in applying continuous quality improvement (CQI) methodologies and tools to medical education contexts. One such t......
期刊： INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2020; 33 (2)
Purpose Incident reporting systems are commonly deployed in healthcare but resulting datasets are largely warehoused. This study explores if intellige......
